Reshaping Services for Children and Families (0-5 Redesign of Children Centres)

Reshaping Services for Children and Families (0-5 Redesign of Children Centres)

The council has now made a decision about the future of services for children and families. In a meeting on 9 November Cabinet voted in favour of proposals to offer services at 14 children and family centres with local community outreach opportunities. It also accepted proposals to increase the age range of family support from 0-5 years, up to 19 years (25 with disabilities). Following a period of transition with current children’s centre providers, it is expected that the new model will implemented by 1 October 2019.
The council offer thanks to everyone who participated in the public consultation from June-September 2017.

For more information please read the full cabinet report here.
This consultation is now closed. Please find below the details and original documentation relating to this consultation.

Your frequent queries answered can be found here.  The consultation closed at midday on Monday 11th September.

This webpage can now be translated through the ‘Select your preferred language’ box to the right of this page.

Warwickshire residents are invited to have their say in a county council consultation into the remodelling of its offer to children and families.

Children are at the heart of everything Warwickshire County Council does and it wants to make sure all children in the county have the best possible start in life. It is committed to working with families, services and communities, directing people toward easy to access support based on need in order to keep all its children safe, healthy and happy.

In order to do this and meet the requirements of an incredibly challenging savings programme, it is essential that the council looks very carefully at the services that it provides to review how effective they are and seek to find innovative and more efficient ways to get results and keep people safe, healthy and independent for the future.

The council is proposing changes to how services are provided to local children and their families by remodelling its children’s centres and considering different ways to make sure families who use them get the right support for the right issues at the right time.

There are 39 children’s centres in Warwickshire, which operate in groups to offer a mix of services at different locations. Consultation proposals seek views on converting 12 of these centres in to new family hubs. These hubs will be a place where children and families can access a range of services for 0-19 year olds (up to 25 years for children with disabilities). The family hubs would be spread throughout Warwickshire where there is the greatest identified need for family support.

It is proposed that family hubs will be located in the following areas:

  •  North Warwickshire Borough: Retain Atherstone as Family Hub.  Centres subject to reassessment including alternative options and potential closure: Coleshill, Kingsbury,and Polesworth
  • Nuneaton and Bedworth Borough: Retain Camp Hill, St Michael’s, Stockingford and Abbey as Family Hubs. Centres subject to reassessment including alternative options and potential closure: Bulkington, Ladybrook, Park Lane, Rainbow, Riversley
  • Rugby Borough: Retain Boughton Leigh, Claremont and Oakfield as Family Hubs.  Centres subject to reassessment including alternative options and potential closure: Cawston and Dunchurch, Hillmorton, Long Lawford, Newbold, Wolston
  • Stratford District: Retain Alcester as Family Hub.  Centres subject to reassessment including alternative options and potential closure: Badger Valley (Shipston), Clopton, Lighthorne Heath, Southam, Stratford, Studley and Wellies (Wellsbourne)
  •  Warwick District: Retain Lillington, Sydenham and Westgate.  Centres subject to reassessment including alternative options and potential closure: Kenilworth, Kingsway, Newburgh, St Johns, Warwick, Whitnash

This does not mean that Children’s Centres that are not evolving into family hubs will immediately cease to exist, Warwickshire County Council will explore any opportunities within the local community and local providers to continue to offer services at the remaining centres. In doing this, it will have to consider the reduced resources available and the future suitability of each centre based on access, location and whether there are alternative community-based venues nearby. The aim is to help communities thrive with services which fit the needs of those living there.

More detailed information is available in the consultation document.

To share your views complete the consultation questionnaire.  Whilst it can be accessed on any device, including mobile phones and tablets, people have told us it is easier to complete on a computer with a keyboard, such as a laptop, if you want to write detailed responses to questions.  Please allow plenty of time to complete this questionnaire because it may take 30 minutes or more. Once you have started, if you do not click to the next screen after 30 minutes the survey will time out and you will not be able to go back to where you left off. Your time is appreciated – every survey that is completed matters and will help the council to understand everyone’s views.

The consultation information is also available in alternative formats, please email or phone 01926 742350.  If your first language is not English you can email us your consultation response in your native language.

Each individual response the council receives is valuable and will help us when making a decision.

As of 25th August, please click here for the schedule of events being held across Warwickshire.  There are 12 public consultation events and many informal drop in sessions at Children’s Centres.  There will also be visits by the Portfolio Holder, Councillor Morgan, to some centres which are an opportunity for him to view the facilities and as such are not official consultation events.  If you would like to chat to a member of the 0-5 redesign team please come along to a public consultation event or an informal drop in session.

If you are unable to make a public consultation event the presentation shown can be found here.

If you have a paper copy of the questionnaire, please post it back to us in the no stamp required envelope provided.  If you do not have an envelope, completed questionnaires can be handed in to any Warwickshire County Council library across Warwickshire.

If you have any questions about the consultation or require more information please call 01926 742350 or contact us via

What happens next

We received a significant number of responses to this consultation which closed on 11 September.

In order to provide sufficient time for the Council to carefully consider all responses received, the matter will be considered by Cabinet at its meeting on 9 November. Prior to that, on a date to be arranged in October, the Children’s Overview and Scrutiny Committee will consider this matter before it is considered by Cabinet.

Related documents

Equality Impact Assessment

Children’s Centre Consultation Frequent Queries

Reshaping Services for children and families

Consultation Visit Schedule

Family Hubs Consultation Presentation

Video – explaining the proposals and getting involved (extended)

Video – explaining the proposals and getting involved (short version)

Maps to help understand why some of the locations of Family Hubs were chosen:
Warwickshire County map – showing deprivation
Warwickshire County map – showing deprivation and vulnerable families
North Warwickshire Borough and Nuneaton & Bedworth Borough map – showing deprivation and vulnerable families
Rugby Borough map -showing deprivation and vulnerable families
Stratford upon Avon District and Warwick District map -showing deprivation and vulnerable families
North Warwickshire – Community Venue
North Warwickshire – Current Childrens Centres
North Warwickshire – Proposed Family Hubs
Nuneaton and Bedworth – Community Venues
Nuneaton and Bedworth – Current Childrens Centres
Nuneaton and Bedworth – Proposed Family Hubs
Rugby – Community Venues
Rugby – Current Childrens Centres
Rugby – Proposed Family Hubs
Stratford Upon Avon –  Community Venues
Stratford Upon Avon – Current Childrens Centres
Stratford Upon Avon -Proposed Family Hubs
Warwick – Community Venues
Warwick – Current Childrens Centres
Warwick -Proposed Family Hubs
Warwickshire – Community Venues
Warwickshire – Current Childrens Centres
Warwickshire – Proposed Family Hubs

Consultation on the Coventry and Warwickshire Draft Action Plan to Meet the Foundations for Good End of Life Care

 An Action Plan is being developed at the request of Warwickshire’s Health and Wellbeing Board that describes the actions that will be taken across Coventry and Warwickshire to ensure that the foundations for good End of Life Care are embedded across all local services.

It has been drawn up by a small group of health and social care professionals, who will meet again in the first week of March to agree a final draft. Once it is agreed, the delivery plan will be monitored through the Warwickshire Cares Better Together Programme Board.

The Action Plan is intended to lead to an improvement in End of Life Care across Coventry and Warwickshire. Each CCG (Clinical Commissioning Group), working with social care and other commissioning colleagues, are required to work with all local service providers (including GPs, hospitals, community services, hospices, ambulance service, pharmacies, care homes and domiciliary services) in delivering the plan.

The Action Plan is being developed in response to the recently published national framework for End of Life Care, “Ambitions for Palliative and End of Life Care“. The national framework was drawn up by a wide coalition of national groups and reflects the views of patients, carers and the public as well as professional bodies.

The Action Plan builds on local developments, many of which are described on the CASTLE (Care and Support Towards Life’s End) website and have been developed by the multidisciplinary CASTLE group.

The ‘Foundations’ shown in this Action Plan and their associated outputs and outcomes are taken from the national framework and as such are not expected to be amended.

However the ‘Planned Action’ is the local response intended to ensure that the Foundations can be achieved across Coventry and Warwickshire. The planning group would be interested in hearing your views on these proposed actions, and in particular ask:

1. Are there any required actions that are missing from this plan?
2. Are the actions that have been included realistic and achievable? If not, why not?
3. Do you have any other comments?

View the draft Action Plan here and please send responses to the questions and any other comments to or complete this brief feedback form. All responses are required by Wednesday 31st March 2016.

Special Guardianship Allowance Scheme- Consultation Results

Warwickshire County Council held a public consultation in the spring of 2015 about proposed changes to the way in which the Special Guardianship Allowance scheme is managed and in the amount that is awarded.

Special Guardians are people, who have secured parental responsibility for a child or young person with a specific legal order. This would have been through a social worker assessment and the court process. In these circumstances a Special Guardianship Order Allowance assessment could be completed and may be paid to some, but not all, Special Guardians.

Please click on the link below for a copy of our report on the consultation.

Bermuda Connection – Getting West Nuneaton Moving

bermuda connection logo

**This consultation is now closed**

Getting West Nuneaton Moving: Bermuda Connection is a proposed scheme focused on tackling congestion in and around West Nuneaton by creating a direct 1.3 mile highway link between West Nuneaton and Griff Roundabout.

This will require improvements being made to an existing bridge over the A444, currently unused by motor traffic, and connections from it to the adjoining highway at St George’s Way and The Bridleway.

Warwickshire County Council has set up a website with all of the plans and supporting documentation. You can view all of this information at

A consultation is running from Friday 14th August until Friday 9th October.

You can access the consultation form here.

There are also a number of local drop-in consultation events being held throughout September:

Schedule for Local Consultation Events
Venue Date Time
Eliot Park Innovation Centre
Thursday 3 September 2015 9am to 8pm
Community of Christ Church Hall
Friday 4 September 2015 9am to 8pm
The Pavilion Club
Monday 7 September 2015 9am to 8pm
Camp Hill Education, Sport and Social Centre – CHESS
(Camp Hill)
Tuesday 8 September 2015 9am to 2pm
Etone College
(Leicester Road Area)
Tuesday 8 September 2015 4pm to 8pm
Glendale Infant School
(Heath End)
Wednesday 9 September2015 3.30pm to 8pm
Nuneaton United Reform Church
(Nuneaton Town Centre)
Thursday 10 September 2015 9am to 2pm
Middlemarch Foundation School
(Hill Top)
Thursday 10 September 2015 3.30pm to 8pm
Hartshill Community Centre
(Hartshill / Chapel End)
Friday 11 September 2015 9am to 2pm
Nursery Hill Primary School
(Ansley Common)
Monday 14 September 2015 3.30pm to 8pm
Rope Walk Shopping Centre
(Nuneaton Town Centre)
Tuesday 15 September 2015 9am to 2pm
Haunchwood Sports & Social Club
(Galley Common)
Tuesday 15 September 2015 3.30pm to 8pm

Additional Local Consultation Event now added:

Bedworth Civic Hall, Wednesday 16th September 2015, between 9am and 8pm


Home to School Transport Consultation – 2015

STF Logo

Between 23 June and 17 September 2015 Warwickshire County Council consulted on a number of changes to its home to school transport policy. Over 1100 responses to the consultation were submitted including 1066 completed questionnaires. The consultation is now closed.


View a summary of the questionnaire responses here 

View an equalities monitoring summary of the questionnaire responses here.

On 08 October 2015 Cabinet considered the responses to the consultation and accepted the majority of the recommendations put forward. Cabinet did, however, decide that there should be no changes to the current arrangements for transport to respite care or for students aged 16-19 with short or long-term medical conditions.


Cabinet’s decision regarding the withdrawal of transport to specialist nurseries has been ‘called-in’. No decision will therefore have been made regarding this issue until the call-in process has been completed.


The full changes agreed by Cabinet are as follows:


1) That from September 2016 new applications for free transport to grammar schools are assessed against the statutory eligibility criteria. Free transport to a grammar school will only be available if it is the nearest school to home with spaces and other relevant criteria are met – such as the distance from home to school.


2) That students currently in receipt of free transport to a grammar school continue to do so until the end of Year 11 or until there is a change in circumstance, such as a house move. At this point their application would be reassessed against the statutory eligibility criteria.


3) That from September 2016 the annual charge under the Council’s Vacant Seats scheme for students living more than three miles from school increases from £660 to £750 (an increase of twenty three pence per passenger journey).


4) That from September 2016 the annual charge under the Council’s Vacant Seats scheme for students living less than three miles from school increases from £330 to £375 (an increase of twelve pence per passenger journey).


5) That from September 2016 the annual charge under the Council’s Post 16 Transport scheme increases from £660 to £750 (an increase of twenty three pence per passenger journey).


6) That the fifty percent discount for low-income families currently available under the Vacant Seats / Post 16 Transport schemes is retained.


7) That the charges associated with the Vacant Seats / Post16 Transport schemes increase each year based on the Council’s annual income inflation rate.


8) That with immediate effect the revised process for assessing the safety of walking routes is used to re-assess all walking routes to / from schools and pick-up points currently considered to be unsafe, and that the same process is used to assess all new applications for transport on dangerous route grounds. Where a route is reclassified as safe, free transport will continue to be provided until the end of the academic year the reclassification is determined. The revised process was considered by Cabinet on 11 June 2015.


9) That from 02 November 2015 the rate paid to parents transporting ‘eligible’ children to / from school or pick-up / drop-off points is increased to forty pence per mile where financially viable to the Council.


10) That pupils with a Statement of Special Educational Needs or an Education Health and Care Plan, who do not meet one of the other statutory criteria for free transport, such as distance, will be subject to an assessment to determine whether or not it is reasonable for them to make their own way to and from school. Where the Council considers following assessment that a child requires transport in order to access their educational provision, free transport will be provided. An assessment process will be drawn up in consultation with parents, Headteachers and other professionals. The revised policy would then apply to new applicants and/or students moving from Key Stage 2 to Key Stage 3.


11) That with immediate effect Exam Year Move Transport is no longer available to new applicants.


12) That students currently in receipt of Exam Year Move Transport continue to receive such support until the end of Year 11 or until there is a change in circumstance, such as a house move. At this point a fresh application would need to be reassessed against the statutory eligibility criteria.


13) That with immediate effect the automatic entitlement to Emergency Address Change Transport is no longer available to new applicants but the Council retains the discretion to offer free transport through its appeals process.


14) That students currently in receipt of Emergency Address Change Transport continue to receive such support until the end of the period for which transport was originally granted.


15) That where parents wish to and are able to transport their child to / from respite care and it is financially viable to the Council, that a direct payment in line with the proposed rate of forty pence per mile (for one return journey per day) is available.


16) That the Strategic Director for People or officers nominated by him have via the appeals process the power to authorise the provision of free or assisted transport and / or waive any charges in whole or in part in exceptional circumstances.



***The consultation is now closed***



Warwickshire County Council needs to make overall savings of around £92m by 2018. Each year, the Council spends around £15 million per year on home to school transport. The savings target allocated to this area of work as part of the One Organisational Plan is £3.7m.

As a local authority we currently provide free or assisted transport to certain groups of children with no legal entitlement to such support. The current cost of the discretionary element of our transport provision is at least £2.9 million. This includes our Vacant Seats and Post 16 schemes that generate around £1.2 million of income per year.

In a time of diminishing resources we do not believe this level of subsidy is sustainable going forward. Warwickshire County Council is therefore considering a number of changes to the current Home to School Transport Policy. These are as follows:

  • Transport to Grammar Schools
  • Charging Policy
  • Walking Routes to School
  • Direct Payments
  • Transport to Special Schools
  • Transport to Specialist Nursery Provision
  • Exam Year Move Transport
  • Emergency Address Change Transport
  • 16-19 Medical Transport
  • Transport to Respite Care

The changes we are proposing would save a maximum of £1.6 million depending on the options chosen.



There are two documents available for you to find out more about our proposals.

A copy of the full consultation document can be found here. There is also a two page summary of our proposals available.

Click here for a summary of the statutory duties relating to home to school transport.

We want to hear your views on our proposals. The consultation is open to all, whether you currently use the service or not. There are a number of different ways you can do this.

Our preferred option is for you to complete the online questionnaire.

Home to School Transport online questionnaire


You can also download a paper version of the questionnaire and send it to us:

Home to School Transport 2015 Paper Questionnaire

By Email

By Post – Education Transport, Communities Group, Warwickshire County Council,

Saltisford Office Park, Ansell Way, Warwick, CV34 4UL


The consultation runs from 23 June 2015 until midnight on 17 September 2015.



You can also attend one of the drop-in sessions detailed below to ask questions about the proposals. Please note that these relate only to Grammar School transport or transport for students with special needs.

Grammar School Transport;

  • Rugby High School, Rugby, on Tuesday 30 June 2015 from 4.30pm to 7pm
  • King Edward VI School, Stratford, on Thursday 02 July 2015 from 4.30pm to 7pm

Transport for students with Special Educational Needs;

  • Welcombe Hills School, Stratford Upon Avon on Monday 29 June from 2.30pm to 6pm
  • Ridgeway School, Warwick on Wednesday 01 July from 3pm to 6pm
  • Exhall Grange School, Coventry on Thursday 02 July from 3pm to 6pm
  • Round Oak School, Warwick on Monday 06 July from 3pm to 6pm
  • Oakwood, Nuneaton on Thursday 9th July from 3pm to 6pm
  • Brooke School, Rugby on Monday 13 July from 2pm to 6pm
  • Woodlands School, Coleshill on Monday 14 July from 5pm to 7pm

Additional drop-in sessions have now also been arranged for the early part of the new term;

  • Wednesday 9th September, 10am – 12pm, Ridgeway School (Warwick)
  • Friday 11th September, 10am – 12pm, Oak Wood (Nuneaton)
  • Monday 14th September, 5.30pm – 7.30pm, CHESS Centre (Nuneaton)
  • Tuesday 15th September, 10am – 12pm, Welcombe Hills School (Stratford-upon-Avon)




Home to School Transport – Consultation Document

Home to School Transport – Consultation Summary

Summary of the statutory duties relating to home to school transport

Appendix A – Proposed policy for the Assessment of Walking Routes to School

Home to School Transport, Cabinet Report, 11 June 2015

Home to School Transport, Equality Impact Assessment – Part 1 of 2

Home to School Transport, Equality Impact Assessment – Part 2 of 2

Home to School Transport online questionnaire

Home to School Transport 2015 Paper Questionnaire



Warwickshire County Council Home to School Transport Policy



The consultation runs from 23 June 2015 until midnight on 17 September 2015.

Catch The Bus Week

Catch The Bus_Week_2015 (1)

**This consultation has now closed**

Catch the Bus Week  – 29 June to 5 July 2015.

Warwickshire County Council is seeking your views on public bus services in the County.

To coincide with the national ‘Catch the Bus Week’ campaign running from Monday 29th June to Sunday 5th July, Warwickshire County Council is conducting a survey to find out what users and non-users think of public bus services in the county.

The Catch the Bus Week campaign is aimed at driving awareness of the benefits of taking the bus as a vital lifeline for the elderly and infirm, a way to get to work, college, and school quickly and easily, a valuable link to social activities and shopping centres, and a whole host more.

According to Greener Journeys, the group behind the campaign, bus users make 1.4 billion shopping trips and spend an estimated £27 billion on retail goods annually, half of 16-19 year olds are regular bus users, and if everyone switched to just one bus journey per month it would mean 1 billion fewer car journeys on the roads producing a saving of 2 million tonnes of CO2.

The survey will run from Monday 29th June and will close at midday on Sunday 12th July to give you plenty of time to complete it.

Everyone completing the survey will be invited to enter a Prize Draw to win one of 3 Kindle Fire HD7’s. These are perfect for reading your favourite book or catching up on social media whilst you’re on the bus!


Click here to take part in the survey.

Further information is available by emailing



Privacy and Anti-fraud Statement:

We work with partners to provide you with public services. To do this, we may need to share your information. We will do this in a way that protects your privacy.

We are under a duty to protect public funds. We may use any of the information you have provided on this form for the prevention and detection of fraud. We may also share this information with other bodies that are responsible for auditing or administering public funds.

Please let us know when any of your contact details change. You have the right to know what information we hold about you and we try to make sure it is correct.

Full Privacy Policy –


Terms & Conditions.

The survey is being run the by Transport Operations Department of Warwickshire County Council to gain an insight into the current usage and perception of bus services in the County.

Entrants into the Prize Draw shall be deemed to have accepted these Terms and Conditions.

By entering the Prize Draw you agree to have your contact details stored and used to contact you with future marketing and promotion emails from Warwickshire County Council. You may opt out of these emails by clicking on the link on the first email sent out.

Warwickshire County Council accepts no responsibility for entries that are lost, delayed, misdirected or incomplete or cannot be delivered or entered for any technical or other reason. Proof of submission is not proof of receipt by Warwickshire County Council.

*The prizes will all be 8Gb Kindle Fire HD7’s and no monetary alternative will be offered. The Bus survey must be completed and contact details provided in order to be eligible. Any partially completed surveys or those containing racist or offensive language will not be included in the draw. The draw will take place at midday on Monday 13th July from all correctly submitted entries and the winners notified by either post, email or telephone. All email addresses provided will be added to a new monthly marketing email to be sent out by the Transport Operations Department of Warwickshire County Council. You will have the option to unsubscribe on the first and any subsequent emails. Winners agree to take part in any marketing activity as required by Warwickshire County Council.

Transport Policy Statement, 2015/16


Local authorities have a duty to prepare and publish an annual transport policy statement for learners of sixth form age. The statement must specify the arrangements for the provision of transport or otherwise that the authority considers necessary to facilitate the attendance of all persons of this age receiving education or training.

Warwickshire’s Transport Policy Statement for 2015/16 can be found here

Comments on Warwickshire’s Transport Policy Statement are invited between Wednesday 22 April and Friday 22 May 2015.

Comments should be emailed to: or can be posted to Education Transport, Saltisford Office Park, Ansell Way, Warwick, CV34 4UL.

Further details about transport assistance for students aged 16 to 19 can be found on our website. Click here for more details.

SEND Social Care Resource Allocation System Consultation



Warwickshire County Council are planning to develop a local Special Educational Needs and Disability (SEND) Social Care Resource Allocation System (RAS) and would like to hear your views on a proposed model similar model to the already in place in Adult Social Care and Support Services. The consultation process on the proposed model runs from Monday 20 April 2015 until Sunday 17 May 2015 and replaces the one held earlier in the year.  This is because the responses received in the earlier consultation revealed that the regulations covering Direct Payments for children and young people’s social care were the Community Care, Services for Carers and Children’s Services (Direct Payments) (England) Regulations 2009 rather than the  Special Education Needs (Personal Budgets) Regulations 2014 which govern any direct payments for education. This has meant that the consultation on the proposed RAS needs to be conducted for a second time.

All of the feedback received from the first consultation will be used together with the responses from this consultation in developing the final policy and documents for the RAS. If you feel that comments you made previously are still valid please go straight to question 7 and add any additional comments you wish to make. Following collation and analysis of the consultation responses and pending approval by Cabinet we anticipate a RAS policy being introduced later this year.

What we have changed as a result of the last consultation? 

A number of issues were raised by respondents in the previous consultation, these fall into 4 emerging themes;

You told us that you had the following concerns:

  • that the hourly amount was insufficient
  • that the size of the support packages identified by the tool would not be honoured
  • that the process was complicated and difficult for parents to understand
  • that the process did not reflect need in key areas accurately

In response to your concerns we have reconsidered the Resource Allocation System and addressed these concerns, where applicable in the following ways;

We have:

  • Set the Direct Payment hourly rate at £14.50/hr, this reflects the position that although the average hourly cost on the new Framework of short break providers was £13.59 the cost per hour for the provider currently providing the majority of short breaks is £14.45
  • Changed the consultation questions to gain a greater depth of understanding.

We will:

  • Develop tools which provide an indicative amount of financial provision following assessment, with the final decision being made at a council Quality Assurance Panel to ensure consistency of decision making. Parents, children and young people will be able to challenge decisions of the panel using either the panel dispute process or the existing complaints process.
  • If the RAS is agreed review the tools 12 months after the introduction to see if they can be simplified. The tools we are proposing are used in other parts of the country, but we anticipate that familiarisation through use will reassure service users that the process is less complicated than it looks,
  • Develop and deliver with parents a training package for the IDS Social Care Teams to support Social Care staff to be aware of potential issues in completing the forms.
  • Monitor quality and comprehensiveness of completion of the RAS via the Quality Assurance Panel, if issues are raised that specific issues or needs are not being picked sufficiently they will be identified at the Panel.

Why your responses are important

The Council recognises that identifying the right level of resource to support families is essential, devising a system that is transparent and fair is a complex task and requires the involvement of as many service users as possible to ensure the chosen process is fit for purpose and meets people’s needs. We fully appreciate the complexity of the process and understand that this proposed change may concern you in terms of you feeling that particular aspects of care may not be addressed. Your comments will enable us to understand your concerns in more detail and to consider how these may be addressed before the process is implemented. Similarly your comments of the experience of using the tools are important in terms of – do the tools accurately assess your needs, do they result in a package similar to the one you may already have? 

Proposed Resource Allocation System

The Resource Allocation System (RAS) that Warwickshire wish to consult upon has been developed from work undertaken by Newcastle City Council amongst others and has been tested with a small number of families in Warwickshire. We believe this will provide a better and more sensitive basis for allocating funding than the current Matrix of Need which is less progressive in allocating resources and contains reference to services no longer available.

The RAS will be used to allocate funding for day opportunities and support only, access to overnight respite will be subject to a separate Social Work assessment if required.

The full consultation paperwork comprises 8 documents which come together to form the full RAS. The papers are also available on the Warwickshire Local Offer website ( as well as here on the Ask Warwickshire website;

How the RAS works

An age appropriate questionnaire (Appendix 1 – 3) is completed by the family and worker following an assessment of need carried out to establish whether the child or young person meets the threshold for services by Warwickshire County Council. The questionnaire has been designed to help families and young people participate in decision making about their support and to deliver a clear funding process which is fair to all families. Families and young people will have copies of the questionnaire so the scoring is transparent.

How the questionnaire fits with the Social Care assessment

The RAS questionnaire is part of the information gathering stage of the Social Care need assessment. Following the initial establishment of need the RAS questionnaire will normally only be completed once a year alongside an annual review.

The questionnaire adds to the assessment by scoring the answers to questions and using the total result to work out how much money should be provided. This will be taken into account when the Social Worker or Family Support Worker evaluates what band of support best describes the young person’s needs. The RAS questionnaire is authorised by a Practice Lead within Children’s Social Care as part of the assessment.

When assessing support needs the young person’s wider circumstances including family and community support should be taken in to account and any funding will build on these resources.

The questionnaire captures a snapshot of support needs at the present moment in time and should relate to the young person’s present circumstances. There will be some examples which do not fit the circumstances of the young person well. These will be addressed on a case by case basis by the Quality Assurance Panel (see below).

How the points are scored

Each statement has a set of points. Some point scores are higher than others because some questions have a bigger impact on the young person and family.   For example questions around safety and health have bigger scores with a larger total of points than for other outcomes.

Where there is some overlap between bands and the question could be answered in either band the higher band should be selected; it is easier to reduce support later on rather than deal with the consequences of providing too little support.

There is no expectation that a young person will score in every question, or that every question will be appropriate for every young person. If it is clear that a statement does not relate to an individual they will score zero. An example of this would be when a young person will be at an extremely low risk of bullying because they have a complex learning disability and have a constant level of adult supervision everywhere they go.   The questionnaire is balanced so that children with complex needs will score highly in other parts of the questionnaire.

How points help the council make an indicative offer

Once points have been allocated, then the total points will be calculated against a table of funding bands which rise step by step as the points increase. This funding table is shown in Appendix 4 which has been updated and simplified since the last consultation. We have based the funding amounts on comparisons with what funding has been appropriate in the past for young people with similar levels of need. This calculation will be taken into account when an indicative allocation is offered to the family to plan with.

How fair allocation of resources will be assured

A Quality Assurance Panel chaired by the Operations Manager for SEND Social Care will consider all completed RAS questionnaires which will be anonymised. Because the information will be anonymous we intend to open the panel up to representatives from parent organisations in order to make the resource allocation system as transparent as possible. The Quality Assurance Panel will agree the amount of resource to be allocated and the worker will communicate this to the family. Families will be able to use the dispute process (detailed in the policy document) in the event they disagree with the panel decision or our normal complaints procedure.

How you can get involved in this consultation

Your views are important to us in developing Warwickshire’s RAS.  In order to put forward your comments you will need to read the main Policy document together with either Appendix 1, 2 or 3 (Resource Allocation Questionnaire) depending on the age of your child or young person.

The consultation has been structured so that you have the opportunity to read through the RAS process (see supporting papers Appendix 1-4) as if you were completing it yourself and then respond to a number of questions relating to your experience of using it.  Unfortunately it is not possible to complete the tools online.

Please note that use of the tool is currently restricted to this consultation process the purpose of which is to obtain your views on a proposed model. In the event of a RAS being introduced families will complete the tool together with a Social Worker or Family Support Worker to assess actual need.

If you would like a hard copy of all of the documents please contact Jessica Elliott ( Tel 01926 742810)

The other documents have been provided to help you understand more about the process.

  • Appendix 4 shows the conversion of points into pounds/number of hours potentially available in a care package per 4 week period,
  • Appendix 5 gives details of the support services available;
  • Appendix 6 contains the details of services available for purchase either by the Council or Service Users via their Personal Budgets.

If you wish to respond without reading the RAS please put any comments you wish to make at Q4) and/or Q7) in the consultation questionnaire.


Housing Related Support Services – Consultation Results

STF LogoHRS Logo





Warwickshire County Council held a public consultation in the autumn of 2014 about proposed changes to housing related support services.

These services were previously known as Supporting People services and help people to gain or maintain the skills needed to live independently in their own homes and avoid homelessness.

Please click on the links below for a copy of our report on the consultation together with an updated Equalities Impact Assessment and a glossary of some of the terms used in these documents.


Click here to read the Consultation Results Report


Further information:







Schools Health & Well Being Service



Warwickshire County Council are in the process of redesigning and recommissioning a School Health and Well-being Service. We are welcoming further views from service users, stakeholders and potential providers on our proposals to inform the design.


There are 3 key documents available for review:


1) A market testing document for potential providers to complete:


2) A summary service design model for potential providers, service users and stakeholders that describes the proposed model:


3) The 2014 child health profile for Warwickshire to provide background data and information:


If you would like to make comments or ask questions about our proposals, please email Kate Sahota (, or call on 01926 413763. The closing date is 30th April 2015.